Please allow 2-3 business days for your order to be processed before it ships. We’ll try to get it out sooner than that, but sometimes we get a little backed up. If you need an item sent quickly to make a deadline, please let us know and we’ll try our hardest to work something out.
We ship domestic orders via USPS First Class Mail or USPS Priority Mail. If your package weighs more than 13oz, it must be shipped via Priority Mail. We ship from Los Angeles, so it can sometimes take 6 or more business days for packages to reach the East Coast via First Class Mail. Priority Mail packages are usually delivered within three days of shipping, but the USPS does not guarantee delivery within a certain time frame for Priority packages (so we can’t either, unfortunately).
Unfortunately, the USPS doesn’t offer tracking services for First Class packages. Priority packages can technically be tracked, but the USPS isn’t required to scan them upon arrival at each destination, which means the tracking info is fairly unreliable.
At this moment, we only ship to the United States and Canada, but stay tuned…International shipping is on the to-do list!
We are always happy to exchange or refund your item if you’re not happy with it, or it gets smushed in the mail. Please contact us for prior authorization of any returns.
We will cover the cost of re-shipping:
We ask you to cover the cost of re-shipping:
*All refunds and exchanges will be processed upon receipt of the item in it’s original condition. Shipping will only be refunded if the entire package arrived damaged or the package was lost in the mail.*
We are proud to be Americans and all products are manufactured right here in the USA! All pieces are designed in Los Angeles and manufactured in:
Greeting Cards: Burbank, CA
Envelopes: Amityville, NY
Envelope Seals: Burbank, CA
Gift Tags: Burbank, CA
Wrapping Paper: San Jose, CA
Art Prints: Burbank, CA
YES! Contact us with your idea and we’ll get right back to you.